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User roles in Eventee

Learn more about user roles including attendees and team members.

Eventee allows you to invite and manage users on different access levels. The number of users you can have in your company or at the event depends on your subscription plan. Each plan applies to one company, so each company can have different company member limitations.

In general, there are two types of user roles - attendees and team members.

Admin roles

Admin roles are the roles with administrative access. These users are counted as your company members. 

Users with administrative access can create content and manage engagement features via web administration or mobile app. Note that these users have to be invited and logged in with the same account to have administrative access.

Owner

= A user who created the subscription or the Solo event

  • Has full access to the event and in case of a subscription has access to every event under the subscription

  • Ownership of a subscription can be re-assigned (the current owner will, however, lose the owner privileges with this step)

Company (subscription) admin

= Admin of a the entire subscription

  • Has full access to subscription settings and management of all events within the subscription

Event admin

= An admin of a specific event

  • Has full access only to the management of the event they were assigned to

  • Hierarchically, Company admins (manage all events within the subscription) are above Event admins (manage individual events only)

Moderator

= a moderator of an individual company event

  • Has access only to the engagement features of a specific event they were invited to

  • Moderators can:


Attendees

Attendees are users who don't have access to your event administration, they can only consume your event content and interact on the web app, the mobile app, and the event homepage.

In the Users page, you can find a few different types of attendees, so let's talk about them.

Anonymous

These attendees have accessed your event in Eventee, but haven't created an account. They have restricted actions - they cannot book workshops, rate sessions or join networking. If you use the Allowlist feature or enable the Restrict anonymous user, they will not be able to access your event without an account.

Not yet invited

Users that you have imported to your event in Eventee, but haven't send them any invitation just yet. You can send them an invitation once your event is published, through the green button with arrow.

Pending

A user who has been invited to use the Eventee app, but has not accepted the invitation yet. Admins and Moderators can have this label too if their invitation is pending. You can also send these users a reminder email through the green button with arrow, so they don't forget to register to the app.

Invalid

Users for which our systems weren't able to deliver e-mails.

In this case, the best option is always to invite the user with a different email, but if that's not possible please message our support team, and they will look into it.

Registered

Users that have accepted invitation or reminder, and joined your event in Eventee.

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